Frequently Asked Questions

About Trusted Garden Maintenance

Why use Trusted Garden Maintenance?

Trusted Garden Maintenance is an independent, family-owned lawn mowing & gardening business. We are located here in Adelaide, South Australia and are committed to providing excellent customer service at competitive prices. The team here at Trusted Garden Maintenance go above and beyond for their customers. Whether it be mowing the lawns, cleaning up your garden, pruning or laying mulch – we can help. No job is too big or too small and our attention to detail will not go unnoticed. Our friendly staff truly enjoy assisting our many NDIS clients. For efficient and reliable gardening, Trusted Garden Maintenance is your only choice.

Are your staff trustworthy?

We pride ourselves on being honest and reliable gardeners. All of the team have current Police Clearances and have had thorough reference checks. The team has many 5 star reviews and they all speak for themselves.

What services do you provide?
  • Lawn Mowing
  • Lawn Edging
  • Weeding
  • Pruning
  • Hedging
  • Mulching
  • Fertilising
  • Planting
  • Regular Garden Maintenance
  • One-off garden clean-ups
  • Garden makeovers
  • Pre-sale makeovers/cleanups
  • Bond garden clean-ups
  • Small landscaping jobs
  • Turf Laying
Is there a charge to quote?

No, all quotes are free and are a fixed price. We visit your property on-site to give you an accurate quote. Once you agree to the quote there are no surprises with extra charges if it takes longer than expected.

How do I pay?

We have many payment options, they include cash, credit card, Paypal and direct bank deposit.

Do we accept cash?

Yes, happily take cash.

Do you have an ABN?

Yes, our ABN is 45 891 461 625.

Are you registered for GST?

Yes, we are registered for GST.

Do you offer commercial property clean-ups or end-of-lease rubbish removal?

Yes, we do. Contact us for further information and a free quote.

What sort of properties do you look after?

Trusted Garden Maintenance looks after all types of residential and commercial properties provides many services to cater for all types of homes, businesses and commercial properties. We offer a full range of services for home renters, owners, businesses, real estate agents and property managers to provide a reliable and high-quality garden maintenance service.

Do you clean 2-storey gutters?

No, a single story home only.

Do you offer discounts?

To support our customers who have fortnightly bookings and pay via direct debit, we provide our services at a discounted rate. Through fortnightly service, your lawn will be looking its best all year round.

Are you insured?

Yes, We are fully insured with $5 Million Public Liability insurance cover with AAMI Business Insurance. Certificate of currency available upon request.

Working with us

What if the service takes longer than expected?

There is no extra charge, we offer a fixed price quote.

Is there a minimum charge for a job?

Yes, our prices start from $30.

Do you provide a Tax Invoice?

Yes, we can email you a PDF version of a tax invoice which complies with the ATO requirements.

Do you take away waste?

Yes, we preferably use your green bin on-site first and then will take away any excess green waste. The price is included in your quote unless otherwise agreed.

Does the weather delay my service?

It depends, generally we work through the heat, cold and rain, but some jobs cannot be done well ( or at all) in certain weather conditions (e.g spraying weeds in the rain… ). We will let you know prior to the scheduled time and reschedule the job.

Do I need to supply anything?

No, we will bring everything unless agreed otherwise.

Do you work weekends?

Generally not, unless otherwise agreed upon.

Do I need to be home?

No, as long as we have access to the required area there is no reason to wait at home.

Can you book a specific time for a quote/job?

Yes, we will give you an accurate time within a 15-minute window and will also notify you if we are running late or need to re-book.

Can I cancel or reschedule a job?

Yes, you can cancel or reschedule a job. We require 48 hrs notice.

Do you tidy up after yourself?

Absolutely, we pride ourselves on leaving your yard looking immaculate. We remove all excess green waste and can also quote for rubbish removal.

Do you have a ride-on mower?

No, we do not have a ride-on mower.

How long will the job take?

This will depend on the size and complexity of the job. We will give you a guide upon request when quoting the property. However, because we do fixed price quoting by the job instead of by the hour, there is no extra cost if the job takes longer than expected.

Your garden maintenance

Why is regular maintenance important?

To maintain the health and appearance of your lawn it is important that you mow the lawn on a regular basis. Through consistent mowing of grass, you will encourage root development and promote healthy growth of your lawn.

Plants need regular pruning in order to remain healthy and promote new growth. With consistent weed spraying, you will be able to decrease the number of weeds that appear in your garden over time. Additionally, this prevents weeds from growing out of control. We regularly monitor gardens and evaluate their progress, to ensure they are remaining healthy and consistently look good.

How often should I cut the lawn?

As often as possible. The more often your lawn is mowed, the better it looks and it also prevents excessive thatch build-up. We usually do most jobs every fortnight, but will also do weekly or up to every 4 weeks.

Regular lawn mowing helps keep weeds down, minimises pests, makes the lawn less susceptible to disease. It promotes healthy growth of the grass by sending nutrients from the grass cuttings back into the soil.

Why is regular spraying of weeds important?

Regular weed spraying decreases the amount of weeds over time and prevents them from becoming large and out of control.